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Privacy & Terms

Terms & Conditions

1. Introduction
Welcome to Soul Garden Crystal. By using our website (soulgardencrystal.com), you agree to comply with these Terms and Conditions. Please read them carefully before using the site. If you do not agree to these terms, please do not use our website.

2. Products & Pricing
All products on the website are subject to availability. Prices are listed in USD and may change at any time without prior notice. We strive to ensure that product descriptions and prices are accurate, but we cannot guarantee that all information is free from errors.

3. Orders & Payments
When you place an order, you are offering to purchase the items under these Terms and Conditions. We reserve the right to refuse or cancel any order for reasons including but not limited to product availability, errors in product information, or fraud prevention.

Payment must be made at the time of purchase. We accept payment methods including credit/debit cards, PayPal, and others as indicated on the site.

4. Shipping & Delivery
We aim to ship all orders within a reasonable time frame. Shipping times may vary depending on your location. You are responsible for ensuring the shipping address is correct. We are not responsible for lost or stolen packages.

5. Returns & Refunds
We accept returns and exchanges within 30 days of receiving your order. To be eligible for a return, the item must be unused, in the original condition, and packaging. Refunds will be processed to the original method of payment.

6. Intellectual Property
All content on this website, including but not limited to text, images, logos, and product designs, are the property of Soul Garden Crystal or its licensors and are protected by copyright law.

7. Limitation of Liability
Soul Garden Crystal is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use the website, products, or services. Our liability is limited to the amount paid for the product in question.

8. Governing Law
These Terms and Conditions are governed by the laws of the state of [Your State], USA. Any disputes will be resolved in the courts of [Your State].

9. Changes to Terms & Conditions
We reserve the right to modify or update these Terms and Conditions at any time. Changes will be posted on this page, and the revised date will be updated accordingly.

 

Privacy Policy

1. Introduction
Soul Garden Crystal values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your personal data when you visit our website.

2. Information We Collect
We collect the following types of information when you visit or make a purchase on our website:

  • Personal Information: Name, email address, shipping address, billing address, phone number, and payment details.
  • Non-Personal Information: IP address, browser type, device information, and browsing history.

3. How We Use Your Information
We use the information collected for the following purposes:

  • To process and fulfill your orders.
  • To communicate with you about your orders, promotions, and updates.
  • To improve our website and services.
  • To comply with legal obligations and enforce our terms and conditions.

4. Cookies
We use cookies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences and improve site performance. You can control cookie settings through your browser.

5. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with trusted service providers (e.g., shipping companies, payment processors) to facilitate order fulfillment. These third parties are obligated to protect your data in accordance with this Privacy Policy.

6. Security of Your Information
We take reasonable precautions to protect your personal information from unauthorized access, alteration, or disclosure. However, no data transmission over the internet can be guaranteed to be 100% secure.

7. Your Rights
You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at [Your Contact Email].

8. Children’s Privacy
Our website is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

9. Changes to Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page, and the revised date will be updated accordingly.

10. Contact Us
If you have any questions about our Terms and Conditions or Privacy Policy, please contact us at:

Email：soulgardencrystal@outlook.com